iGERENT's services FAQs
Everything you really need to know about iGERENT's Services
1 I cannot connect to my account, what can I do?
If you have forgotten your password, you can recover it by requesting a password recovery email.
In case you are still unable to access your account, send us an email to [email protected] from the email associated with your account and we will help you.
2 I have placed an order and not received the confirmation email, what can I do?
Please check your spam folder and add [email protected] to your approved contact list.
You can also check the order in your order history. In case you are still having issues, send us an email or contact us via our live chat.
3 One of my IP rights (trademarks, PCT, copyrights or industrial designs) does not appear in my portfolio, what can I do?
If you cannot find one of your IP rights in your portfolio, contact your assigned Consultant via email with the details of the missing IP right.